Saturday, 24 May 2014

SVCHOST.EXE Using All RAM + Abnormally High CPU Usage Part - 2 Resolution




Hi Friends!

This posts is in continuation of my earlier post on svchost.exe [thanks Shree for the query!]

As promised in that post, Let us resolve it now:

Go to Start | Settings | Control Panel and double click Automatic Updates or Windows Update.

Checkmark/Select the bottom option to disable automatic updates.

Click Apply/OK and then reboot.

Check if svchost still consume 100% CPU cycles? If no, we are done for the day! :)

If it does, do the following.

Go to Start, Run, copy/paste this command and click OK: services.msc

In the list of Services, can you see Background Intelligent Transfer Service ?

Here's a pic of what it looks like:

Image

If it's not listed, please proceed as follows to register the BITS service.

Open the Windows Search tool, copy/paste the following and then click Search: qmgr.dll

Search should show that file in the following locations:

C:\WINDOWS\system32
C:\WINDOWS\ServicePackFiles\i386
C:\WINDOWS\system32\bits

It may only be present in C:\WINDOWS\system32, but provided you can see it, do the following to register the service.

Go to Start, Run and copy/paste: regsvr32 qmgr.dll and click OK

Do the same with this file: regsvr32 qmgrprxy.dll

Reboot the system and then copy/paste this command into the Run field:
%windir%\System32\rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\inf\qmgr.inf

If you're prompted to insert the Windows installation CD, ignore that and in the dialog box at the bottom, change the path to C:\WINDOWS\ServicePackFiles\i386

If you could only see qmgr.dll in C:\WINDOWS\system32  change the path to that instead.

Restart the PC again and then go to Services and you should be able to see BITS in the list.
Double click it and then on the General tab, click the Start button to try and start the service manually. This is just a test to ensure that it's working correctly.

If you get Error 2: cannot find the file specified, go to Start, then Run again and copy/paste the following command and then click OK:
Reg add HKLM\SYSTEM\CurrentControlSet\Services\BITS\Parameters /v ServiceDll /t REG_EXPAND_SZ /d %windir%\System32\qmgr.dll

Reboot again and then try once more to start BITS. It should work properly now, but in the unlikely event that it fails again, run the following command and then hit Enter:
Reg add HKLM\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup

Reboot once more and then do the following.

Go to this link and install the  IE8 cumulative December update:
http://www.microsoft.com/en-gb/download/details.aspx?id=41404 

If you use IE7, use this link instead:
http://www.microsoft.com/en-gb/download/details.aspx?id=41442

If you use IE11, use this link instead:
http://www.microsoft.com/en-us/download/details.aspx?id=42463

Finally, go to the Windows Update site and you should be able to download normally.

[Reference: Microsoft]

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